FAQ

Default solution folder, feel free to edit or delete it.

My Recharge Failed. Where is my money ?
If your recharge fails, Your money will be  automatically refunded as recharge points to your komparify account. You can use these recharge points to retry ...
Mon, 10 Dec, 2018 at 3:52 PM
Recharge Not Succesful
If your recharge fails, Your money will be  automatically refunded as recharge points to your komparify account. You can use irecharge points to retry this ...
Mon, 10 Dec, 2018 at 3:52 PM
Unable to buy Amazon Gift Vouchers using Recharge Points
Amazon and Flipkart Vouchers cannot be purchased through Amazon Pay option.  If you have used Amazon Pay option for any transaction on Komparify.com, Yo...
Mon, 10 Dec, 2018 at 4:06 PM
Did not get Voucher Email
Please search your email inbox including spam and trash for an email with the subject : "Best Wishes! You got a Gift Voucher" from "giftcards...
Fri, 7 Dec, 2018 at 4:45 PM
How often are Plans Refreshed
Prepaid Mobile plans are refreshed twice daily. DTH plans are refreshed every 3 days. Datacard plans are refreshed weekly. Postpaid plans are refreshed ever...
Fri, 7 Dec, 2018 at 4:48 PM
Why are some payment options not displayed?
To comply with regulations and as per guidelines given by partners, some payment options will not be displayed.  You cannot use Amazon Pay, Simpl, Lazy...
Tue, 15 Jan, 2019 at 3:43 PM
Where are my Recharge Points?
You can see your recharge points @ https://www.komparify.com/wallet (Sign In Required) To use your recharge points for a transaction, Start a recharge o...
Mon, 10 Dec, 2018 at 3:56 PM
Recharge Show Success but did not get benefit / Recharge failed.
A small portion of our recharges are delivered late. A small portion also get reversed after a day due to issues in operator systems.  Go to https://...
Mon, 10 Dec, 2018 at 4:01 PM