You can see your recharge points @ https://www.komparify.com/wallet (Sign In Required)
To use your recharge points for a transaction, Start a recharge or bill payment or voucher purchase and select "Recharge Points" payment option to pay for the transaction.
Recharge Points payment option will only be displayed if the transaction amount is greater than the amount in recharge points. So if you have Rs. 10 in recharge points and you are recharging for Rs. 20, Recharge points will not be shown as a payment option. Partial payments are not possible with recharge points.
Note: If you have used Amazon Pay, Simpl, LazyPay or EpayLater, for a transaction on Komparify.com. you cannot use Recharge Points to buy Amazon or Flipkart Gift Vouchers
Also Bharat Bill Payment System (BBPS) providers can be paid only using Debit Cards, UPI and Google Pay. Recharge Points cannot be used for such bill payments.
If you want a refund - Head over to https://www.komparify.com/orders?type=failure . Choose a transaction and click on the link "Refund Back to Source" link in the "Action" column. Only transactions made using external PG's can be refunded