FAQ

Which USSDs can I run from the USSD Widget?
You will be able to run any USSD that is supported by the currently inserted SIM(s) on your phone. For example, if you favorite 1 USSD each from Airtel Ka...
Tue, 27 Nov, 2018 at 11:21 AM
How many USSDs can I favorite from the iReff app?
While you may favorite as many USSD codes as you wish, it is recommended to favorite the most used USSDs only, to be able to quickly find it in the list.
Tue, 27 Nov, 2018 at 11:22 AM
How many USSDs can I favorite from the iReff app?
While you may favorite as many USSD codes as you wish, it is recommended to favorite the most used USSDs only, to be able to quickly find it in the list.
Tue, 27 Nov, 2018 at 11:22 AM
USSD code is not getting dialled from the correct SIM. What should I do?
By default, USSD codes will be dialled automatically once you tap on them. This is the default and recommended setting. However, in case the dialing is not...
Tue, 27 Nov, 2018 at 11:23 AM
How do I browse for plans for my Operator and Circle?
First, ensure you have an active internet connection. Tap the title bar entry which shows the currently selected operator and circle. Select Operator a...
Tue, 27 Nov, 2018 at 11:24 AM
How do I browse for plans by benefit?
The recharges are neatly separated into different benefit tabs-TOPUP, 3G, 4G, etc. Select the benefit that interests you by tapping on the tab. Some rec...
Tue, 27 Nov, 2018 at 11:24 AM
How do I browse for plans by price or validity?
Click on the Sort icon  at the top right corner. Change your sorting preference to Price or Validity by clicking on the relevant radio button in the pop...
Tue, 27 Nov, 2018 at 11:25 AM
I did not find my benefit category? What do I do?
Browse plans under the Other category. You can select the Other category by swiping right on the main menu. Recharges with less frequently used benefits ...
Tue, 27 Nov, 2018 at 11:29 AM
I have a specific query. How do I search for it?
Click on the Search icon  at the top right corner. Enter your query in the search box. Eg: to find recharge products that have a tariff of 10 p/min, enter...
Tue, 27 Nov, 2018 at 11:30 AM
How do I keep track of my recharges and when they will expire?
[Currently only available to few users for testing. We will soon make this available to all users.] Introducing a brand new feature in iReff that will mai...
Tue, 27 Nov, 2018 at 11:32 AM