FAQ

Where are the roaming packs, night packs, FRC recharges etc?
To reduce the number of tabs, we have moved less frequently used recharge plans to the Others tab. This tab will contain "roaming", "night&qu...
Tue, 27 Nov, 2018 at 10:58 AM
Why are some recharge plans missing?
Sometimes the operator website may not have all the recharge plans that are available in the market. We are only able to show what is published on the operat...
Tue, 27 Nov, 2018 at 11:02 AM
Where can I see my notifications?
Click on the hamburger menu icon  at the top left corner. Select Notifications from the navigation menu. A list of all your notifications will be displ...
Tue, 27 Nov, 2018 at 11:04 AM
Why do you need accessibility permission?
We need the accessibility permission to be able to read the balance message sent by the operator at the end of a call or when you do a balance check using ...
Tue, 27 Nov, 2018 at 11:15 AM
Where can I find USSD codes in iReff?
Click on the hamburger menu icon  at the top left corner Select USSD codes from the navigation menu A list of USSD codes from the selected operator and...
Tue, 27 Nov, 2018 at 11:16 AM
How do I see USSD codes for a different operator and circle?
Tap the title bar entry which shows the currently selected operator and circle. Select Operator and Circle from the pop-up's drop down menu. Click ...
Tue, 27 Nov, 2018 at 11:17 AM
What does the iReff Balance Check Widget do?
The iReff Balance Check Widget allows you to see and run your favorite USSD codes right from your android home screen. By having the Balance Check Widget on...
Tue, 27 Nov, 2018 at 11:18 AM
How can I use the Balance Check Widget?
Browse USSD codes in the iReff app Tap Add to Widget on your favorite USSD code. Whenever you need to check the required USSD code, just tap on the Bal...
Tue, 27 Nov, 2018 at 11:19 AM
How do I add the Balance Check Widget to my mobile home screen?
Depending on the type of phone you have, one of the following ways will help you add the widget to your home screen: Most common way (works on most phones...
Tue, 27 Nov, 2018 at 11:20 AM
Can I have favorite USSDs from different operators and circles?
Yes, you can.
Tue, 27 Nov, 2018 at 11:21 AM