FAQ

Why are some recharge products missing?
Sometimes the operator website may not have all the recharge products that are available in the market. We are only able to show what is published on the op...
Tue, 16 Oct, 2018 at 4:04 PM
What is the source of tariff information?
The tariff information shown in the app is based on the respective operator website. It is updated daily. The last update time is shown in the recharge prod...
Tue, 16 Oct, 2018 at 4:02 PM
How do I recharge?
Select the plan that you want to recharge and Click ‘GET THIS RECHARGE’ button on the details page. For further details click here.  Currently this function...
Tue, 16 Oct, 2018 at 4:11 PM
Why do I see a 'No network connection' error?
Make sure that you have an active internet connection. If there is no network connection, the app will show you cached data if it is available. We recommend...
Tue, 16 Oct, 2018 at 4:11 PM
Where are the roaming packs, night packs, FRC recharges etc?
To reduce the number of tabs, we have moved less frequently used recharge products to the Others tab. This tab will contain ‘roaming, ‘night and ‘Frc’ packs...
Tue, 16 Oct, 2018 at 4:12 PM
How can I share the plan information with my friends and family?
On details page click on ‘share’ icon and select the share option like Facebook, twitter, WhatsApp, email etc.
Tue, 16 Oct, 2018 at 4:13 PM
Where are the USSD/SMS self activation codes?
If the operator has published USSD/SMS self activation codes, we show them in the recharge product detail screen for that particular product. However, the s...
Tue, 16 Oct, 2018 at 4:14 PM
Can I use this service on a normal feature phone?
Yes, you can. The iReff service can be accessed via SMS as well. Please check the iReff on SMS page for more details.
Tue, 16 Oct, 2018 at 4:18 PM
Do you have DTH and Data Card plans?
Yes it's available in our platform.
Tue, 16 Oct, 2018 at 4:15 PM